Common Questions from Crypto Swap Beginners

Short, honest answers to the questions that come up when swapping crypto.

What is a crypto exchange service

A service where you swap one coin for another. You enter an amount, see what you'll receive, confirm, and send the coins. The service sends the result to your address.

Is registration required

Not always. Many exchange services work without an account: enter addresses and amounts, and that's it. SwapSS works without registration.

Where does the rate come from

From market data plus the service's fee. The rate changes constantly. A straightforward exchange shows you the final amount before you confirm.

How long does a swap take

It depends on the network. Fast networks take seconds or minutes. Bitcoin takes ten minutes or more when the network is busy.

Why is my swap stuck

Most likely the network is waiting for confirmations. Look up your transaction hash in a blockchain explorer. If the transaction is visible, the exchange will process it. If it's not visible, contact support with the hash.

Can I cancel a swap

Once you've sent, no. Blockchain transactions are irreversible. Check the address and network before you send.

Fixed rate or floating rate

A fixed rate holds during the transfer window. A floating rate is calculated at market price when the swap executes. For larger amounts, fixed gives predictability. For smaller amounts, the difference is usually minor.

How to avoid getting scammed

Send a small test amount first. Make sure the terms are visible before you confirm and that support actually responds. Look for reputation on third-party sites, not on the service's own page.